Can't log in? Here's how to fix it
By Redactie Inburgering — compiled based on inburgeren.nl (DUO) and DigiD.nlLast checked: 2026-06-28
Most login problems with Mijn Inburgering come down to DigiD: an expired app link, a wrong password, or a text message code you never received. This is usually fixable yourself via digid.nl; if not, contact the DigiD helpdesk.
DigiD app not working
Check that you have an up-to-date version of the DigiD app and that your phone is connected to the internet. Still not working? Then you can reactivate the app via digid.nl.
No text message code received
Check whether the phone number registered with your DigiD is still correct. You can change this via digid.nl. Just changed your number? It can sometimes take a while before it's active.
Forgotten username or password
On digid.nl you can request your username and reset your password.
Still stuck?
Contact the DigiD helpdesk. They can look into specific login problems for your account — as an independent information site, we can't do that for you.
Frequently asked questions
My DigiD app isn't working, what now?
Check that the app is up to date and your phone is online. Still not working, reactivate the app via digid.nl.
I'm not receiving a text message code, what now?
Check whether your phone number is registered correctly with DigiD and change it if needed via digid.nl.
Who can I turn to if nothing works?
The DigiD helpdesk — they can look into your specific account.
Sources
DigiD.nl(official)(opens in new tab)inburgeren.nl — Inloggen Mijn Inburgering(official)(opens in new tab)